Last updated: 17 October 2026
This policy explains what information Better Homes Kochi (“we”, “us”) collects through betterhomeskochi.com, why we collect it, and how you can contact us about it. We keep it short and plain on purpose.
Who we are
Better Homes Kochi is a commercial real estate agency in Ernakulam, Kerala. We help businesses, property owners and investors rent, buy and sell commercial property, and we also provide commercial interiors and professional cleaning services.
What information we collect
Information you choose to send us. Our enquiry forms ask for details such as your name, phone number, the type of property or service you need, location, budget and size. When you press the button, the form opens WhatsApp with your message filled in. Nothing is saved on our website. We only receive these details if you send the WhatsApp message.
The same applies when you call us, message us on WhatsApp or contact us on Instagram: we receive the details you share in that conversation.
Information collected automatically. Like most websites, we use analytics tools to understand how visitors use the site, for example which pages are viewed and which buttons are clicked. This information is about usage, not about who you are, and we do not use it to identify you.
How we use your information
- To reply to your enquiry and share suitable property options or service quotes
- To arrange site visits, viewings, interior or cleaning work you ask for
- To follow up on an enquiry you started with us
- To understand how the website is used and improve it
We do not sell your personal information. We do not add you to marketing lists without asking you first.
When we share information
We share your details only when it is needed to help with your request. For example, with a property owner or tenant you have asked to be connected with, or with our interior or cleaning team for a job you have booked. We may also share information if the law requires it.
Services we use
- WhatsApp (Meta) to receive and reply to enquiries. Messages you send through WhatsApp are also covered by WhatsApp’s own privacy policy.
- Google Analytics to measure website visits and clicks. Google may set cookies in your browser for this.
- Meta Pixel to measure the results of our Facebook and Instagram ads. Meta may set cookies in your browser for this.
You can block or delete cookies in your browser settings. The website will still work.
How long we keep information
We keep enquiry details for as long as we are helping you, and for a reasonable period afterwards in case you come back to us. If you ask us to delete your details, we will, unless we must keep them for a legal reason.
Your choices
You can ask us at any time to tell you what details we hold about you, correct them, or delete them. You can also ask us to stop contacting you. Just message or call us using the details below.
Children
Our services are meant for businesses and adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
If we change how we handle information, we will update this page and the date at the top.
Contact us
For any question about your information:
- WhatsApp: +91 73060 76865
- Phone: +91 81398 62347
- Email: info@betterhomeskochi.com
Better Homes Kochi, Ernakulam, Kerala, India.